We’re hard at work in the kitchen. When it’s plated, it’s going to have taste.
' + '' + 'Operational procedures the agent can follow. Nash-curated globals are shared across orgs.
| Name | Category | Type | Trust | Status |
|---|---|---|---|---|
check-driver-availability Driver available for pending order? | driver_operations | Nash-curated | Auto | Active |
check_next_stop_feasibility Can we still hit the next stop window? | route_protection_helper | Nash-curated | Auto | Active |
check_route_adherence Detect driver drift vs prescribed polyline. | route_protection_helper | Nash-curated | Auto | Active |
compose_driver_message Compose a safe, concise driver SMS. | route_protection_helper | Nash-curated | Auto | Active |
confirm_silent_stop Confirm driver is genuinely stuck, not in dwell. | route_protection_helper | Nash-curated | Auto | Active |
correct-dropoff-location Update an incorrect drop-off pin or address mid-delivery. | address_routing | Nash-curated | Confirm | Active |
customer_outreach_policy Whether/when to message the recipient. | route_protection_knob | Nash-curated | Auto | Active |
estimate_eta_confidence Surface confidence interval on the working ETA. | route_protection_helper | Nash-curated | Auto | Active |
flag_provider_breach Flag a provider for SLA breach and route around it. | provider_health | Nash-curated | Auto | Active |
reassign_provider Reassign a job to the next-best provider in policy. | dispatch | Nash-curated | Confirm | Active |
issue_partial_refund Issue a partial refund within configured limits. | billing | Nash-curated | Confirm | Active |
schedule_redelivery Reschedule a failed delivery for a customer-friendly window. | delivery_recovery | Nash-curated | Confirm | Active |
warm_handoff_to_support Pass an exception to a human support agent with full context. | support_routing | Nash-curated | Auto | Active |